Strategic guidance and operational expertise

AKKR’s operating professionals work with portfolio companies directly as well as on cross-portfolio initiatives to increase revenue growth and profitability. The operating team has an extensive background and experience working at software companies and provides the following services:


M&A integration (mergers & acquisitions) including creation of the integration plan, integration management office, communications plan, product portfolio alignment, brand/marketing integration, organizational design. Contact us for a copy of our Mergers & Acquisitions White Paper


Sales and marketing effectiveness including assessment of the commercial model, organizational design, talent assessment, commission structure, marketing strategy and plan, tools and technology and metrics

Customer engagement and retention

Customer engagement and retention including assessment of the strategy and organization, creation of the customer lifecycle plan across functional areas, analysis of renewal rates, customer satisfaction scores and execution plans to improve engagement and retention

Operation and process Optimization

Operations and process optimization including business process assessment, productivity analysis and creation of improvement plan

Strategy and market analysis

Strategy and market analysis including strategic planning, assessment of market position, business model and growth opportunities, competitive assessment and modeling of new market opportunities


Talent assessment including analysis of current leadership team members or other key individuals within the organization, as well as leadership and career development programs


Recruitment and organization design including leveraging network and third-party search firms to hire executive and VP level talent, assessment of current organizational structure and recommendations for optimizing design based on priorities and objectives. AKKR maintains an extensive candidate database to quickly source talent

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Benchmarking across over 80 metrics and best practices development across functional areas and specific topics to improve business performance.  To sign up for a custom benchmark analysis, please complete this contact form


Pricing optimization to maximize revenue opportunities and value creation


Professional services revenue enhancement through analysis of pricing and optimization of utilization and chargeability


Cross portfolio functional collaboration including functional leadership summits, group conference calls, shared databases and private community groups