As companies become more and more virtual or teams work from different locations based on past M&A activity, many intracompany discussions are handled via conference call or video conference. This article identifies some key risks of virtual communication and has some solid recommendations for overcoming them. Particularly interesting is a discussion on building trust across geographies and surfacing issues early on to ensure quick resolution.
https://hbr.org/2017/03/how-to-raise-sensitive-issues-during-a-virtual-meeting
