Engageware

Careers Page

Headquarters

Boston, MA

Year Invested

2023

Investment Type

credit;

Engageware, a leading provider of customer engagement solutions powered by conversational and generative AI, ensures businesses address customer needs promptly. Our platform offers automated responses, access to knowledge bases, and insights into the customer journey. The acquisition of Aivo has expanded our clientele to over 700 organizations across various sectors, enhancing sales, customer experience, and service automation while reducing call center demands. The platform supports seamless channel transitions and provides valuable analytics for informed business growth.