Oct 9, 2025
London, UK – October 8, 2025 — MOA and CareLineLive, both now part of the Accel-KKR portfolio, are pleased to announce their intention to deepen collaboration in the UK care technology sector. This strategic alignment builds upon a longstanding partnership and is expected to deliver enhanced value to healthcare providers across the United Kingdom. Accel-KKR, a leading global software investor, became a majority investor in CareLineLive in June 2025, and acquired MOA in September 2025.
MOA and CareLineLive have a proven history of working together to support care organisations with innovative technology solutions that advance quality, compliance, and operational efficiency. As members of the Accel-KKR family, the companies will pursue closer integration of their respective platforms, surface more powerful insights, and accelerate the development of new products and services.
The collaboration comes at an important time for the UK care sector. Regulators across the UK, including the Care Quality Commission in England, are placing greater emphasis on providers demonstrating clear evidence of safety, quality and continuous improvement. Providers face rising expectations for audit readiness, performance monitoring and the use of digital systems to support compliance.
MOA already supports services in England and Wales with benchmarking, risk management and compliance tools that provide immediate reporting against peers. These tools enable providers to evidence regulatory compliance, manage risk, and strengthen governance processes. CareLineLive’s care management platform is widely adopted across the UK and offers an integrated solution for scheduling, care delivery and digital record keeping. By working more closely together, the two organisations can help providers meet inspection requirements, streamline reporting and deliver improved outcomes for people receiving care.
Josh Hough, Founder & Managing Director of CareLineLive, commented: “Being part of the Accel-KKR portfolio provides a unique opportunity for CareLineLive and MOA to collaborate more directly. Our shared commitment to empowering care providers with advanced technology and actionable insights will help drive improved outcomes for those delivering care throughout the UK.”
Garry Neale, Chief Executive Officer of MOA, added: “MOA and CareLineLive have established a strong partnership within the UK care sector. As portfolio companies of Accel-KKR, we are well-positioned to further integrate our strengths and accelerate innovation. This collaboration will enable us to provide care providers with the tools and support necessary to deliver exceptional care and achieve operational excellence.”
The collaboration will focus on:
- Enhanced platform integration to streamline workflows
- Powerful insights to inform clinical and operational decision-making
- Accelerated innovation to address the evolving needs of the care sector
Importantly, MOA will continue to work with all other clinical management solutions in the market, maintaining its open and collaborative approach to integration.
About CareLineLive
CareLineLive’s cloud-based all-in-one home care management software improves efficiency, capacity and compliance in home care agencies by digitising workflows and automating processes such as rostering and payroll. Home care agencies can save time and money, and carers spend less time on paperwork allowing them to spend more time delivering better care. CareLineLive is the highest rated home care software company in the UK with an Excellent rating on Trustpilot.
About MOA
MOA Benchmarking provides a comprehensive schedule of audits and surveys for Adult Social Care providers to continuous self-assess against the CQC Single Assessment Framework and Fundamental Standards and Regulations. The tools allow for continuous and in-depth insight into providers’ performance against the requirements, supported by extensive benchmarked reporting at all levels of the organisation.
Fully integrated modules for Incident Management (IMS), Risk Management, Plan for Continuous Improvement (PCI), Feedback & Complaints, and Policies & Procedures provide an end-to-end Quality Management framework. This allows organisations to foster a culture of continuous quality improvement, strengthen governance, and ensure that every member of the organisation contributes to, and benefits from, a shared commitment to excellence.
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