MOA

MOA Benchmarking provides a comprehensive schedule of audits and surveys for self-assessment against ACQS, ARVAS, and NDIS standards, for almost 2,000 aged and community care, retirement living, and disability support services. We also provide collection tools, pre-submission data-quality checking services, and GPMS upload services, for nearly half of all residential aged care services under the National Aged Care Mandatory Quality Indicator Program (NACMQIP).

Fully integrated modules for Incident Management (IMS), Risk Management, Plan for Continuous Improvement (PCI), Feedback & Complaints, and Policies & Procedures provide an end-to-end Quality Management framework. This allows organisations to foster a culture of continuous quality improvement, strengthen governance, and ensure that every member of the organisation contributes to, and benefits from, a shared commitment to excellence.